Position Title

Information Technology Support Technician 1

Required Application Type

School Related Personnel

Salary/Pay Scale

$45,000.00 per year

Job Description

The Phelps-Clifton Springs Central School District has an opening for an Information Technology Support Technician 1.   The successful candidate will need to:

• Provides direct customer service for students, staff, and parents for both hardware and software;
• Documents resolutions for all reported issues through the district’s ticketing system;
• Follows up on assigned tickets to resolve tickets with satisfied students, staff, and parents;
• Collaborates with vendors and colleagues to continually learn and make improvements;
• Analyzes and resolves common problems concerning PC/Apple software and hardware to determine an acceptable solution and ensures that all supported applications run;
• Installs PC, Apple, and mobile device applications;
• Configures computers for network connectivity;
• Help maintain the district’s hardware and software inventories;
• Perform other duties as assigned by the supervisor.

Civil Service Title

Information Technology Support Technician 1

Job Qualifications

• •  
• High School Diploma or GED
• Civil Service approved as Information Technology Support Technician I
• Fingerprint Clearance

Application Procedure

Complete a Phelps Clifton Springs CSD application via the Job Board

AND

Apply online on the Ontario County Civil Service Employment Portal, https://ontario-portal.mycivilservice.com/jobopps

Job Category

Clerical

Job Location

District Wide

Additional Information